Who We Are
NetworkShield is a trading name of NetworkShield Limited, registered in England and Wales (Company No. [Insert Number]). Registered office: [Insert Address].
We provide training and consulting in networking and security.
For any privacy queries, contact us at dpo@networkshield.co.uk.
Data Controller: NetworkShield Ltd
What Data We Collect
- Personal details: name, email, phone, billing address.
- Payment details: securely processed by Stripe (we do not store card data).
- Course data: attendance, quiz scores, labs, feedback.
- Technical data: IP address, browser/device info (via website/LMS).
- Marketing preferences.
How We Use Your Data
- To deliver training and consulting services.
- To manage payments and accounts.
- To communicate updates, offers, and learning resources (if opted in).
- To improve services.
- To comply with legal and regulatory obligations.
Lawful Basis of Processing
- Contract: To provide the services you have purchased.
- Consent: For marketing communications.
- Legal Obligation: For tax, compliance, and financial reporting.
- Legitimate Interests: To improve our services and protect against fraud.
Marketing
We may send you information on upcoming courses, offers, or events. You can opt out at any time.
Data Sharing
Shared only with trusted providers necessary for service delivery:
- Stripe (payments)
- LMS providers
- Video platforms (Zoom/Teams)
We do not sell your data to third parties.
Data Storage & Retention
- We retain personal data only as long as necessary to fulfil the purpose for which it was collected, or as required by law (generally up to 6 years).
- Data is stored securely in the UK/EEA.
- Financial records are kept for 6 years.
- Training records are kept for up to 3 years, unless deletion is requested.
Your Rights
Under GDPR, you have the right to:
- Access your data.
- Rectify incorrect data.
- Request erasure (“right to be forgotten”).
- Restrict or object to processing.
- Data portability.
Requests should be submitted to [Insert Contact Email].
Changes
We may update this Privacy Policy from time to time.
Last Updated: Date website is live
GDPR Data Protection Notice
Commitment
NetworkShield Ltd is committed to full compliance with the UK GDPR and the Data Protection Act 2018.
Security Measures
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, loss, or disclosure.
Third-Party Processors
All third parties (e.g. Stripe, LMS platforms) are vetted for GDPR compliance and bound by contractual safeguards, including data processing agreements.
Breach Notification
If a personal data breach occurs and is likely to result in a risk to rights and freedoms, we will notify the ICO within 72 hours and affected individuals without undue delay.
Data Protection Officer
For GDPR queries, contact our Data Protection Officer at dpo@networkshield.co.uk.
Last Updated: Date website is live